This is going to be fun to watch…
Imagine the scene: Microsoft opens it’s store, hoping that people will walk through the door and fully grasp that Microsoft software can help their digital life and will be wowed by everything they have to offer and they won’t go to that funny fruit store down the street.
However what will happen is that Joe Sixpack will walk through the door walk up to the counter and say, “Ug! Computer not work, you fix!” (Along with the 20 people behind them with similar complaints).
The patient (and butt-ugly) Microsoft genius with say, “I’m very sorry sir, but your issue is a hardware issue and I’m afraid Microsoft only deal with software, I can give you the number of the Dell support-line?”
Mr Sixpack will then say, “Ug! Dellman say your software got virus, you fix!”
The Genius eyes will then light up and say, “Aaaah, yes sir then we can help you, we sell virus killing software starting at $59.95 per month for our basic package.” He then hands him a leaflet.
Mr Sixpack numbly hands over his credit card, “just make computer work – me want pr0n!”
At the end of the month Microsoft will say that their software stores are a great success, having sold millions of software packages that help their customer get more from their computer purchase.
If anything, this will force more consumers into Apple stores because for the first time, Microsoft will meet the great-unwashed PC buying public – and their problems. I really don’t think Microsoft realise that aspect at all – they really are that arrogant and full of themselves.
The will not be able to cope – it will be a PR disaster. All Apple needs to do is air a well-timed Mac vs PC add that targets this sh*t storm, and watch them come through the doors.
Microsoft, please, please, please – carry on.